# Event Details - **Event Name**: LEARN AT LAUNCH | Beyond the Noise: AI, Customer Voice, and Retention - **Event Start and End Date**: Fri, 24 Apr, 2026 at 08:30 am – Fri, 24 Apr, 2026 at 10:00 am (-04:00) - **Event Description**: Discover how AI cuts through data noise to elevate the customer voice, boost retention, and fuel strategic growth. Breakfast included.About this EventIn a world overflowing with customer data, the real challenge isn’t collecting feedback—it’s knowing what actually matters. Join us for the April installment of the Learn at Launch series, featuring global customer experience leader and bestselling author Karen Mangia.This keynote explores how leading organizations are using AI to cut through the noise, uncover meaningful customer signals, and turn insight into stronger retention and loyalty. Drawing on real-world leadership experience, Karen will share practical ways to elevate the voice of the customer and transform it into a strategic advantage.Key Takeaways:Cut Through the Noise: Learn how to distinguish meaningful customer signals from overwhelming data volumes.Use AI to Listen Smarter: Discover practical ways AI surfaces patterns, sentiment, and early warning signs humans often miss.Turn Insight into Retention: Understand how to translate customer voice into actions that reduce churn and strengthen loyalty.Build a Listening Culture: Explore how to embed customer insight into decision-making across all teams.Create a Competitive Advantage: Walk away with strategies to turn customer listening into a strategic capability.Schedule:Presentation: 30-minute keynoteQ&A: 15-minute interactive session with Karen MangiaAbout the Speaker:Karen Mangia is the Senior Vice President of Global Client Success at Bazaarvoice and a Wall Street Journal bestselling author of six books, including Success with Less and Listen Up!. With previous leadership roles at Salesforce, Cisco, and AT&T, Karen is a recognized expert in customer engagement and market insight. She is a Certified Customer Experience Professional, a Positive Intelligence Coach, and a Distinguished Alumna of Ball State University and Ivy Tech. https://cdn-az.allevents.in/events6/banners/be9c45d0-3160-11f1-b66b-c789a2302db1-rimg-w1200-h360-dcffffff-gmir.jpg Agenda🕑: 08:30 AM - 09:00 AMRegistration + Coffee / Continental Breakfast + Networking🕑: 09:00 AM - 09:30 AMPresentation by Karen Mangia🕑: 09:30 AM - 09:45 AMQ&A + Audience Feedback🕑: 09:45 AM - 10:00 AMNetworking + Wrap-up - **Event URL**: https://allevents.in/fishers/learn-at-launch-|-beyond-the-noise-ai-customer-voice-and-retention/100001986343689446 - **Event Categories**: art, literary-art, contests, fine-arts - **Interested Audience**: - total_interested_count: 0 ## Ticket Details - **Ticket Price Range**: min: 0, max: 0, currency: USD ## Event venue details - **city**: Fishers - **state**: IN - **country**: United States - **location**: Launch Fishers - **lat**: 39.9665981 - **long**: -86.0080016 - **full address**: Launch Fishers, 12175 Visionary Way, Fishers, United States ## Event gallery - **Alt text**: LEARN AT LAUNCH | Beyond the Noise: AI, Customer Voice, and Retention - **Image URL**: https://cdn-az.allevents.in/events4/banners/49eba31dc886bd3cab9c6a09debafea3bc3a7db9f7aa05d116d079501f32c998-rimg-w1200-h600-dcc6714e-gmir.jpg?v=1775442728 ## FAQs - **Q**: When and where is LEARN AT LAUNCH | Beyond the Noise: AI, Customer Voice, and Retention being held? - **A:** LEARN AT LAUNCH | Beyond the Noise: AI, Customer Voice, and Retention takes place on Fri, 24 Apr, 2026 at 08:30 am to Fri, 24 Apr, 2026 at 10:00 am at Launch Fishers, 12175 Visionary Way, Fishers, United States. - **Q**: Who is organizing LEARN AT LAUNCH | Beyond the Noise: AI, Customer Voice, and Retention? - **A:** LEARN AT LAUNCH | Beyond the Noise: AI, Customer Voice, and Retention is organized by Launch Fishers. ## Structured Data (JSON-LD) ```json [ { "@context": "https://schema.org", "@type": "Event", "name": "LEARN AT LAUNCH | Beyond the Noise: AI, Customer Voice, and Retention", "image": "https://cdn-az.allevents.in/events4/banners/49eba31dc886bd3cab9c6a09debafea3bc3a7db9f7aa05d116d079501f32c998-rimg-w1200-h600-dcc6714e-gmir.jpg?v=1775442728", "startDate": "2026-04-24T08:30:00-04:00", "endDate": "2026-04-24T10:00:00-04:00", "url": "https://allevents.in/fishers/learn-at-launch-|-beyond-the-noise-ai-customer-voice-and-retention/100001986343689446", "eventStatus": "https://schema.org/EventScheduled", "location": { "@type": "Place", "name": "Launch Fishers", "address": { "@type": "PostalAddress", "streetAddress": "12175 Visionary Way", "postalCode": "46038", "addressLocality": "Fishers", "addressRegion": "IN", "addressCountry": "US" }, "geo": { "@type": "GeoCoordinates", "latitude": "39.9665981", "longitude": "-86.0080016" } }, "eventAttendanceMode": "https://schema.org/OfflineEventAttendanceMode", "description": "Discover how AI cuts through data noise to elevate the customer voice, boost retention, and fuel strategic growth. 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